This methodology outlines the structured steps for onboarding new agents, partners, or collaborators into Dragonfly’s programs, ensuring clarity, compliance, and operational readiness.
•Purpose and objectives.
•Eligibility requirements.
•Compensation structure.
•Regional approval process (if applicable).
Participants must gather and prepare the following:
• If Required certifications.
• Government-issued ID and up-to-date contact information.
•Address of the operational or service location.
•Digital acceptance of internal policies, confidentiality terms, and program conditions.
Participants complete the official registration form and upload all required documentation. Each application is reviewed for completeness and accuracy. Once approved, candidates receive a confirmation and instructions to proceed.
Upon approval, participants receive:
•A physical kit (if applicable), which may include testing supplies, branded materials, forms, or uniforms.
•Access credentials for Dragonfly’s internal platforms (reporting, tracking, resource management).
•Quick-start guides or user manuals in digital or print format.
Online or live training sessions, organized into learning modules.
•Multimedia resources (videos, manuals, demonstrations).
•Formal assessments to validate knowledge when required.
After completing training and receiving all products:
•The participant’s profile is activated in Dragonfly’s system.
•They may be assigned to a specific region, client base, or operational area.
•Authorization is granted to begin official program activities.
•Team leaders and help desk services.
•Regular performance feedback and tracking.
•Real-time updates on policy, compliance, or process changes.
•Available communication channels for technical or administrative assistance.
We are a leading Master distributor of Government Connectivity benefits (lifeline and ACP). Our team of industry experts develops partners across the United States and is committed to sharing their expertise and helping our partners thrive with customized solutions to ensure they have everything they need to succeed.